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TANGIBLE PRODUCT: Full refund granted within 30 days of receipt of product. Customer pays return shipping. Clothing must be unworn and unused. TkoSkin products must be in original container. If item is damaged by USPS you must contact the postal service to file insurance claim. Per USPS Policy the customer is the only one who can file the insurance claim.
BOOKS: There is no refund on autographed books
DIGITAL PRODUCT: No Refund shall be granted on digital products
If you purchase a pre-order sale, your items will be shipped within 1-2 weeks of the product becoming available.
(Please allow 2 weeks processing for autographed books as each book is autographed with a personalized message to each person).
Shall be available for download immediately
- 50% REFUND: Cancel in writing with these two conditions met — Within 30 days of deposit and 90 days away from retreat– Please ensure your cancellation email is received with a confirmation email from me of its receipt.
- 25% REFUND: Cancel in writing more than 30 days from initial deposit OR between 45 and 90 days from date of retreat.
- 0% REFUND: If canceled less than 40 days from retreat.
- Balance forward. If you have PAID IN FULL and have an emergency within 14 days of retreat, with sufficient documentation 50% of your balance can be forwarded to a future retreat. Balance forward must be used with 12 months or it will be forfeited.
The refund policy is strict on retreats because there are costs associated with your attendance which are paid in advance.
- Subscriptions begin the date of your purchase and will be billed on the same day of the month as purchase
- Subscriptions continue until you cancel it
- Cancelling is easy – simply go to your supporter portal (https://tonyatko.com/portal)
- Once you start subscription you will receive an email to enter your mobile number
- Entering your mobile number will allow you to receive a text message when a new video is published
- Standard text messaging rates may apply
- US & Canada texts are covered under the $1.99 US & Canada Plan
- If you are International your country is covered under the $4.99 plan
- Check here to check your country and country code https://tonyatko.com/sms-text-country-code-list/
- Due to incurred costs, there is a small 4% processing fee added to all subscriptions, (except for the $1.99 plan which bas a 20% service fee). There is a one-time $0.32 set-up fee on all subscriptions (except for the $1.99 plan which has this fee built in each month)